# TERMS & CONDITIONS
These Terms & Conditions govern all sales, quotations and transactions between Kaioride Auto Spare Parts Trading Limited (hereinafter “the Company”) and the Buyer. By submitting an inquiry or placing an order, the Buyer accepts all terms below.

### <strong>1. QUOTATION & PRICE</strong>
All quotations are valid for 7 working days unless written extension is provided. Prices are subject to change due to exchange rate fluctuation, raw material cost and stock availability. Quoted prices do not include freight, insurance, customs duty and destination taxes.

### <strong>2. ORDER CONFIRMATION</strong>
An order becomes binding only after the Company issues a Proforma Invoice (PI) and receives the agreed deposit. Oral agreements, chat messages or preliminary quotations shall not constitute a formal contract.

### <strong>3. PAYMENT</strong>
Payment term: T/T (Telegraphic Transfer). Buyer shall pay deposit before preparation of goods; balance payment shall be settled before shipment unless otherwise agreed in writing. The Company reserves the right to suspend order progress if payment is overdue.

### <strong>4. PRODUCT SPECIFICATION & PARTS MATCHING</strong>
Buyer shall provide accurate VIN, part number, vehicle model and specifications. The Company will match spare parts according to information provided by Buyer. The Company is not responsible for wrong parts caused by incorrect information submitted by Buyer.

### <strong>5. DELIVERY & LEAD TIME</strong>
Lead time stated on PI is estimated. Delays may occur due to supplier stock issue, production, logistics or force majeure. The Company will inform Buyer of any major delay but shall not compensate for loss arising from delayed delivery unless specially agreed.

### <strong>6. SHIPMENT, CUSTOMS & TAX</strong>
All freight, cargo insurance, destination customs clearance fees, import duties and local taxes shall be borne by Buyer. The Company will provide commercial invoice and packing list for customs declaration. Risk of loss or damage transfers to Buyer once goods leave the Company’s warehouse.

### <strong>7. INSPECTION & COMPLAINT</strong>
Buyer must inspect goods within 7 working days after receiving cargo. Any quality, shortage or damage claim must be submitted with clear photos and video evidence within this period. Claims raised after the time limit will not be accepted.

### <strong>8. RETURN & REFUND</strong>
Returns are only accepted for confirmed manufacturing quality defects. Wrong parts ordered by Buyer, compatibility issues caused by wrong vehicle information, and normal wear parts are non-refundable and non-returnable. Return shipping cost shall be borne by Buyer unless agreed otherwise.

### <strong>9. INTELLECTUAL PROPERTY</strong>
All trademarks, logos, texts and images on this website belong to the Company or authorized suppliers. No copying, reproduction or commercial use without written permission.

### <strong>10. FORCE MAJEURE</strong>
Neither party shall be liable for failure of performance caused by events beyond reasonable control, including natural disaster, war, strike, port shutdown, customs seizure, supply chain breakdown.

### <strong>11. AMENDMENT OF TERMS</strong>
The Company reserves the right to update these Terms & Conditions without prior notice. The latest version will be published on the website.

### <strong>12. GOVERNING LAW</strong>
This agreement is governed by the laws of Hong Kong SAR. Any dispute shall first be settled by friendly negotiation. If negotiation fails, disputes will be resolved in Hong Kong.