# ORDER STATUS
Track and check your order progress with Kaioride Auto Spare Parts Trading Limited.

### <strong>1. How do I check my order status?</strong>
Once your order is confirmed, you will receive order reference number via email or WhatsApp. Send us your order number to our team, and we will update you with current order status.

### <strong>2. What are the different order stages?</strong>
• Pending: Order received, waiting for deposit payment.
• Confirmed: Deposit received, we start to prepare goods.
• In Stock Checking: We verify product availability and part compatibility.
• Packing & Inspection: Goods are packed and quality checked before shipment.
• Shipped: Cargo dispatched, tracking number provided.
• Delivered: Goods arrived at destination.

### <strong>3. When will I get the tracking number?</strong>
Tracking number will be issued once the goods leave our warehouse. We will send it to you by email or WhatsApp.

### <strong>4. Can I modify my order after confirmation?</strong>
Order modification is only available before packing. Please contact our sales team immediately if you need to change items, quantity or shipping details. Changes may cause price adjustment.

### <strong>5. Can I cancel my order?</strong>
Before goods preparation: Order cancellation is acceptable.
After goods sourcing / packing: Cancellation is not allowed, handling cost will be charged.

### <strong>6. What should I do if delivery is delayed?</strong>
Contact our team with your order number. We will check logistics situation and update you the latest progress. Delays may be caused by customs inspection, weather or airline schedule changes.

### <strong>7. What to do when I receive the goods?</strong>
Please inspect packages and items within 7 working days upon receipt. Take photos or videos if there is damage or quality problem, and contact us promptly.